Our refund and returns policy for apparel lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the size is wrong please let us know by texting to 813-410-4547.
Several types of products are difficult to refund: Dirtbike Adventures with a specific date for the ride cannot always be refunded because we have lost that day and most likely cannot back-fill that date. In the event we can “back-fill” your date we will issue a refund less the credit card and administration fees which is typically $150 USD. Dirtbike Adventures with out a specific date (TBD) for the ride will have a $150 administration fee deducted to cover credit card processing fees as well as our time. Florida sales tax is sent directly to the state office for collections and cannot be refunded.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Refunds for Apparel:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund in the event the item is damaged.
If you are approved, then your refund will be processed and a check will be sent to the address on the original receipt. We can sometimes zelle refunds.
If you have not received your refund yet, please contact us at 813-410-4547 afmiiLLc@gmail.com.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or the wrong size typically. If you need to exchange it for the same item of a different size, send us a text to 813-410-4547 or an email at afmiiLLc@gmail.com and send your item to: Adventure Family Motorsports, 5479 Cr 634N, Bushnell FL 33513-8201
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. You can apply the “gift credit” to any other item in our store. We do not send money back.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver (person listed on the receipt at the time of purchase).
To return your product, you should call or text us at 813-410-4547 to get a Return Authorization number. Write on the outside the RA number and mail your product to: Adventure Family Motorsports, 5479 Cr 634N, Bushnell FL 33513-8201
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning items, you may consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact us at: 813-410-4547 or afmiiLLc@gmail.com for questions related to refunds and returns or other issues.